BetterLife Counseling Services, Inc.
Empowerment for a BetterLife....
Clients Eligibility
Services are designed for individuals that have been referred for therapeutic services, court ordered for treatment, or have expressed a desire to work on issues that are pertinent to their functioning. There may be reasons why a client is not eligible for services at BetterLife Counseling Services Inc. These will include suicidal or homicidal ideations and a lack of desire to participate in therapeutic services. If a higher level of care is indicated, the person served will be immediately referred for those services.
If the person served loses the right to receive services, they may petition the Executive Director for reinstatement and a meeting will be held with person served and the referral source. The person served will need to serve a probationary period until full reinstatement.
Agency Contact for Client Input
The Client is encouraged at all times to contact the agency should problems arise with the services being provided. If the person served has a problem with the clinician assigned, they are advised to contact the Clinical Director at any time. Should the Clinical Director not be available, the person may call the Executive Director . The person served is also encouraged to participate actively in the development of the treatment plan.
Client Assessment
Each person served will receive an assessment to determine the need of treatment and to dictate the course of service delivery.
Financial Obligations
Staff will make every effort to promptly bill the clients Medical Insurance. The agreed upon rate for clients accepted into services will be required to be paid at the time services are rendered. Special circumstances may require an extension of payment, however, this agreement will need to be arranged and approved by the Executive Director.
Expectations of Clients:
It is the responsibility of the clients to ensure that appointments scheduled are maintained by the client. In the event that a client will be unable to attend an appointment it is requested that the client advise the clinician 24 hours in advance of the appointment.
Treatment Plan Development
A treatment plan will be developed for each client which will be used to guide service delivery. The client and/or guardian will participate actively in the development of that plan and will receive a copy of the plan. Treatment plan process will be reviewed every 6 months and at times dictated by the treatment team.